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NYC Department of Consumer and Worker Protection

New York City agency that enforces the city's consumer protection and worker protection laws, including minimum pay rules for app-based delivery workers.

Known aliases

  • DCWP
  • Department of Consumer and Worker Protection

Current stories

investConfirmed4 publishers

DoorDash pays $83 million to stop arguing over how New York counts logged-in time

New York's $131.5 million settlement with DoorDash includes $12.3 million of pay that went missing or arrived late, and more than $83 million for a disagreement over calculating time logged into the app. DoorDash says it reserved the money in prior quarters.

Perspective Coverage

4 publishers
Builder
Builder 15%
Operator
Operator 50%
Investor
Investor 35%

Reality

Evidence70
Adoption
Not scored
Hype gap+15
Incentives60
Confidence72
leadershipOne report1 publisher

New York City starts enforcing its rule that cancelling must be as simple as signing up

New York City can now fine companies $525 to $3,500 when cancelling a subscription is harder than signing up, under a rule in effect since October 1. Enforcement is already live, so checking the cancel path is this quarter's work for any company billing New Yorkers monthly.

Reality

Evidence55
Adoption30
Hype gap+10
Incentives45
Confidence55
leadershipOne report1 publisher

A disagreement over waiting-time math cost DoorDash $83 million in New York

DoorDash will pay $131.5 million to close New York City's minimum-pay investigation. Most of that money settles an argument over whose formula for paid on-call minutes was right; the unpaid and late wages the company admits to come to $12.3 million.

Reality

Evidence42
Adoption58
Hype gap+22
Incentives74
Confidence61
investOne report1 publisher

Mamdani puts City Hall's referral machinery behind private-sector union drives

New York's Office of Worker Power gets a director who ran the United Auto Workers' organizing department and an order pushing three city agencies toward proactive labor investigations, while its budget and headcount stay unstated.

Reality

Evidence61
Adoption31
Hype gap+27
Incentives66
Confidence54