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Project

Coupang Eats

Coupang's food-delivery service, which takes restaurant orders in South Korean cities and dispatches couriers.

Known aliases

  • Coupang

Current stories

investOne report1 publisher

Baemin and Coupang Eats beat Olive Young's fastest beauty delivery by about 25 minutes

Baemin and Coupang Eats now deliver discount beauty goods in about 30 minutes, against 55 for Olive Young's fastest tier. Olive Young still posted a record 21.5% share in the first half, so the speed gap has not yet shown in its numbers.

Publishers:koreaherald.com

Reality

Evidence50
Adoption20
Hype gap+25
Incentives
Not scored
Confidence55
investConfirmed2 publishers

Korean lawmakers trace illegal foreign delivery work to shared platform accounts

South Korea caught 1,132 foreign nationals working illegally as delivery riders between January and August, Justice Ministry data show. Audit testimony traced the gap to platform accounts that change hands with a single verification code, so the identity check covers the account holder and misses the rider.

Reality

Evidence62
Adoption
Not scored
Hype gap+20
Incentives55
Confidence60
investConfirmed2 publishers

Coupang to give 5,000 won credit to customers whose orders were canceled in midnight outage

Coupang will give 5,000 won in credit to each shopper whose order was canceled during a roughly two-hour outage that began at midnight on Oct. 9. Food customers, riders and restaurants are paid on their own scales, so the bill grows with every failed order on each side.

Perspective Coverage

3 publishers
Builder
Builder 17%
Operator
Operator 62%
Investor
Investor 21%

Reality

Evidence72
Adoption
Not scored
Hype gap0
Incentives50
Confidence70
investOne report1 publisher

Baemin's 1.7-times accuracy claim implies merchant-typed ETAs were right under 30% of the time

Korea's largest delivery app says its model now clears 50% accuracy on arrival times, more than 1.7 times what restaurant owners managed typing the numbers in by hand. The old baseline was under 30%.

Publishers:en.sedaily.com

Reality

Evidence32
Adoption42
Hype gap+30
Incentives72
Confidence45
investOne report1 publisher

Korean delivery sellers' platform costs climbed 5.2 points to 26.2% of sales

A Korea Federation of SMEs survey of 1,250 sellers puts platform costs at 21.7% of monthly sales. Delivery apps take 26.2%, up 5.2 points in a year on a measure that counts advertising alongside commission.

Publishers:en.sedaily.com

Reality

Evidence60
Adoption55
Hype gap+12
Incentives75
Confidence58