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AWS's agentic AI workspace for business users, combining Quick Sight BI, research, automation and custom apps over company data.
AWS's pricing team turned an 18-tab Excel model for evaluating customer deals into a chatbot, finance chief John Felton told Fortune. It gives pricing staff a plain-language way to question that model inside a $169 billion annualized business.
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Amazon hired Pedram Rezaei, Microsoft's former Copilot CTO and a 20-year veteran there, as a distinguished engineer on its Quick and Kiro agent products. Amazon's memo says he will keep coding daily. Other employers hiring senior agent builders will be measured against that arrangement.
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Amazon Quick's AI-built apps now query governed Quick Sight datasets, in SPICE or Direct Query mode, each time someone opens them. Queries run under the viewer's identity, so the row- and column-level rules already on a dataset decide what each person sees.
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Amazon says the plugin connects to a seller account in about 60 seconds, after which Claude or Amazon Quick can read sales analytics and change prices. Each action still waits for the seller's approval.
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The beta plugin takes about a minute to connect and gives Claude the same power over a seller's account that Amazon's own assistant has inside the console, with Amazon deciding which outside assistants get one.
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The pattern treats each MCP tool invocation on Amazon Quick as an access event and checks MFA, country, group-to-role mapping and tool permission against claims Entra ID puts in the token. Configuring the identity provider is most of the work.
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At Dreamforce 2026 the company said Model Context Protocol will carry its context and actions into both hyperscalers' agent products, while AWS agents move into Slack. The connector work becomes a scoping job.
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AWS has made the Quick desktop assistant generally available on macOS and Windows and pitched it to IT as the sanctioned answer to shadow AI. It runs in Frankfurt, London and Ireland, and not in the Brandenburg sovereign cloud.
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Kevin Mandia joined Amazon's board on 8 September and takes two committee seats, including the security one a retired NSA director left in May. His day job is an AI startup that attacks corporate networks.
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AWS's tutorial builds an RFI questionnaire automation in seven steps, from an S3 action connector to an import into production. When the workbook format changes, the documented fix is to edit the instructions.
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The argument AWS makes to IT for its newly general desktop assistant is that unapproved tools already move data out of controlled environments, and its answer is audit trails in CloudWatch and CloudTrail plus four named certifications.
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AWS now ships a first-party catalog for agents, tools, skills and MCP servers, moving the hard part off building them and onto whoever keeps the records current and clears the approval queue, a staffing question as much as a platform one.
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The MIT-licensed projects stay with the DuckDB Foundation, but the more than 30 people who write them would sit on AWS's payroll. No reporting line has been published.
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Amazon says you should be able to name every AI agent touching customer data in under a minute. Its own worked example explains why most teams cannot: the record is a file on a laptop.
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